Balloon Rally

This is first of what we hope to make a regular feature here on our blog. We field many really interesting queries from users and potential users of Photosmith Рsharing these questions and answers will only benefit the wider Photosmith community (and might even cut down on the number of duplicate questions we receive :)  )

To get in touch with our Support Team*, please visit http://support.photosmithapp.com – we’re currently a little behind on our queue, and responses are taking a bit longer than usual while we give each email individual attention.

*our support “team” consists of one person, so please be patient. We’re also happy to answer quick questions via Twitter, @photosmithapp.


Lenin Ramirez-Sanchez sent a number of really great questions this week – here are his questions and my answers — Mike Wren

If I use the Camera Connection Kit, can I import directly into Photosmith (i.e bypassing Camera Roll)? I know when [Photosmith] was just released this could not be done, just wondering if that’s still the case?

When importing photos to iPad using the Camera Connection Kit (CCK), the only possible destination is the Camera Roll – This is an Apple-imposed limitation. This means that you can not import photos directly from an SD memory card or wired using a USB cable directly into Photosmith’s catalog.

We have very strong opinions about this annoying restriction, which is why we encourage the use of Eye-Fi wireless cards or FTP as the preferred method of getting photos directly into Photosmith’s catalog (bypassing Camera Roll) in an iPad first (field triage) workflow. Until Apple modifies its policies regarding access to the 30 pin/lightening port on the bottom of iPad, our hands are tied. Third-party apps like Photosmith currently cannot communicate with the USB dock connector. This is also why sync with Lightroom must occur through Wi-Fi or Bluetooth, and not wired via USB.

[My] camera is Wi-Fi capable and it’s also compatible with Eye-Fi (per their support page). Do I need to buy Eye-Fi cards to take advantage of the direct connectivity your App has with that technology or just by been in the same Wi-Fi network as the camera is enough for Photosmith to download the images directly from the camera?

Photosmith currently supports wireless photo import using two methods: Eye-Fi (Mobi and X2) Wi-Fi enabled SDHC memory cards, and FTP-based wireless camera adapters, like the Canon WFT-E4 and Nikon WT-4A. We are looking into adding support for other wireless import options in future versions of Photosmith – watch our blog for progress updates.

Any recommended set up / configuration options for the Sony A7?

I haven’t personally used the Sony A7, and can’t vouch for how well it integrates with Photosmith. That said, it appears there shouldn’t be any “gotchas” when using it with Photosmith in an iPad first workflow.

When looking for potential compatibility issues, the first thing I check is if it plays nice with Eye-Fi, and it appears the Sony A7 has no known issues, according to Eye-Fi. In that case, I suggest purchasing a 32GB Eye-Fi card, and configuring the A7 to write camera RAW+JPG files to the card. The Mobi will only send the JPG wirelessly to Photosmith, which is perfect. Keyword tag, star rate, and add other metadata to the JPG’s in Photosmith, then when you get back to your Mac or PC with Lightroom, import the camera raw files from the Eye-Fi card into Lightroom via a card reader as you normally would.

Then, when you first sync Photosmith with Lightroom, all your metadata added in Photosmith will transfer to the corresponding camera raw photos in Lightroom. We call this a proxy JPG workflow, and it works amazingly well – there’s no manual intervention required to match the camera raw files in Lightroom to the proxy JPG’s in Photosmith!

Proxy JPG workflow can really save a lot of time РIn my day job as an event photographer, I use proxy JPG as a means of making quick picks and rejects and adding star ratings while still in the field.  This is called field triage. If I have an extended period of downtime, I may even get to work on keyword tagging or caption writing. This works well because when I get back to the studio, after importing the camera raws into Lightroom, a quick sync will transfer all my metadata from Photosmith to Lightroom. With most or all of the culling, star rating, and keywording out of the way, I can then jump right into Develop module in Lightroom and get to work.

Photosmith allows me to leverage what would otherwise be downtime in the field, getting the culling and tagging out of the way, so I can immediately start Develop module work in Lightroom, when I’m back in the studio on a much larger color-calibrated screen.

Is the app going to be updated for iOS any time soon?. If so, what’s the estimated release date/month?

Yes, we’re working on an iOS7 interface overhaul, along with a bunch of other surprises that we’re ridiculously excited about. Our plans requires a lot of extra effort from everyone on our team – and is part of the reason why we’re a little bit behind on answering support tickets the past few months. As for estimated release timeline – the next version will be released when it’s ready… and not a moment sooner. We are in a very unique position of not having to answer to shareholders or investors, and aren’t under artificial pressure to ship new versions on specific dates.

Are there plans to support Sandisk Wireless Media Connect drives?. They are the perfect accessory for an iPad + Photosmith workflow.

As we recently discovered from Sandisk, they’ve chosen to not allow developers read/write access to their hardware.

However, it’s actually worse than that – Like Eye-Fi’s native iOS app, SanDisk’s iOS app changes the camera-generated filename when saving photos from the Sandisk Wireless Media Connect to iPad’s Camera Roll. This means photos will have a completely different filename than the one assigned by the camera. This makes the Sandisk Wireless Media Connect drive completely unsuitable for Photosmith’s proxy JPG workflow.

Until Sandisk decides to allow open access for reading and writing to their Wireless Media Connect dive, or they fix their app to not clobber filenames, there’s unfortunately not a lot we can do.

Posted in: Current Progress, Design, Development, From the Support Desk, Musings | Comments Off

Comments are closed.